8. Guidance Channels and Information about the Services
Summary
- Organisation and How the Services are Managed
- Identification of Those Responsible for Managing the Service
- Services Offered, Quality Commitments and Evaluation Tools
- Rights and duties of users
- Applicable Economic Regime
- Conditions for Access to the Services
- Usable Claim, Complaint or Suggestion Procedures for the Service Received
- Guidance Channels and Information about the Services
- Unit Responsible for the List and the Date of Approval/Update
You can find guidance and information about Idescat's services at:
Internet: Services
Telephone: +34 935 573 100 (statistical info)
Idescat's headquarters: Via Laietana, 58. 08003 Barcelona
Office hours:
- General: working days from Monday to Friday, 9 a.m. to 2 p.m.
- No service: 24th and 31st December
