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Ombudsman. Complaints, actions of office and consultations received. By subject matter

Ombudsman. 2017 Complaints, actions of office and consultations received. By subjects
Complaints opened Actions of office Consultations Total
Social policies 3,197 170 3,037 6,404
Education and research 800 34 458 1,292
Infancy and adolescence 507 112 496 1,115
Health 671 9 663 1,343
Social services 1,056 12 1,077 2,145
Work and pensions 66 0 274 340
Discrimination 97 3 69 169
Public administration and taxes 2,983 13 1,815 4,811
Public administration 2,659 9 1,479 4,147
Taxes 324 4 336 664
Consumption 1,666 13 2,110 3,789
Territorial policies 1,981 12 1,183 3,176
Environment 1,016 7 429 1,452
Urbanism 558 4 296 858
Housing 407 1 458 866
Public security and justice 628 57 669 1,354
Culture and language 40 2 34 76
Other (1) 0 0 1,139 1,139
Total 10,495 267 9,987 20,749
Source: Síndic de Greuges de Catalunya.
(1) The private affairs stay out of the competences of the Catalan Ombudsman.
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