- Survey on the Use of ICT and e-commerce in Companies 2008–2009
- Companies with 10 wage earning employees or more
- Integration of information in the company
- ERP and CRM computer tools
Companies with 10 wage earning employees or more. By ERP and CRM computer tools and activity sector
Indústria | Construcció | Serveis | Total | |
---|---|---|---|---|
Unitats: % empreses. | ||||
Font: Idescat i FOBSIC a partir de l'INE. | ||||
Total | 9.603 | 6.985 | 15.573 | 32.161 |
Empreses amb eines ERP per compartir la informació de compres i vendes | 28,8 | 7,7 | 27,8 | 23,7 |
Empreses amb aplicacions informàtiques per gestionar informació de clients (CRM) | 25,9 | 13,7 | 33,8 | 27,1 |
Capturar, emmagatzemar i compartir informació de clients | 25,9 | 13,7 | 33,8 | 27,1 |
Analitzar la informació dels clients, amb finalitats comercials i de marquèting | 21,0 | 9,9 | 28,5 | 22,2 |
Available tables [−]
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Companies with less than 10 wage earning employees
- Use of computers and telematic networks
-
Use of Internet
- Type of connection
- Interaction with Public administration
- Interaction with Public administration and type of administration
- Level of satisfaction with services provided by Public administration
- Services available on website
- Use of digital signature
- Use of computer security systems
- Security problems related with computer systems
- Automated data exchange with external ICT systems
- Electronic information exchange
- Integration of information in the company
- E-commerce
- Use of RFID
- Training in ICT
- Measures to adopt the highest level of ICT
- ICT consultants
-
Companies with 10 wage earning employees or more
- Use of computers and telematic networks
-
Use of Internet
- Type of connection
- Interaction with Public administration
- Interaction with Public administration and type of administration
- Level of satisfaction with services provided by Public administration
- Services available on website
- Use of digital signature
- Use of computer security systems
- Security problems related with computer systems
- Automated data exchange with external ICT systems
- Electronic information exchange
- Integration of information in the company
- E-commerce
- Use of RFID
- Training in ICT
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