- Survey on the Use of ICT and e-commerce in Companies 2008–2009
- Companies with 10 wage earning employees or more
- Integration of information in the company
- ERP and CRM computer tools
Companies with 10 wage earning employees or more. By ERP and CRM computer tools i number of wage earning employees
De 10 a 49 | De 50 a 249 | De 250 o més | Total | |
---|---|---|---|---|
Unitats: % empreses. | ||||
Font: Idescat i FOBSIC a partir de l'INE. | ||||
Total | 27.149 | 4.309 | 703 | 32.161 |
Empreses amb eines ERP per compartir la informació de compres i vendes | 18,0 | 52,0 | 72,3 | 23,7 |
Empreses amb aplicacions informàtiques per gestionar informació de clients (CRM) | 24,0 | 42,9 | 50,0 | 27,1 |
Capturar, emmagatzemar i compartir informació de clients | 24,0 | 42,9 | 50,0 | 27,1 |
Analitzar la informació dels clients, amb finalitats comercials i de marquèting | 19,7 | 35,4 | 40,2 | 22,2 |
Available tables [+]
- Companies with less than 10 wage earning employees
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Companies with 10 wage earning employees or more
- Use of computers and telematic networks
- Use of Internet
- Automated data exchange with external ICT systems
- Electronic information exchange
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Integration of information in the company
- Automatic reception of orders by areas of the company
-
ERP and CRM computer tools
- Number of wage earning employees
- Activity sector
- E-commerce
- Use of RFID
- Training in ICT
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