6. Conditions for Access to the Services
Summary
- Organisation and How the Services are Managed
- Identification of Those Responsible for Managing the Service
- Services Offered, Quality Commitments and Evaluation Tools
- Rights and duties of users
- Applicable Economic Regime
- Conditions for Access to the Services
- Usable Claim, Complaint or Suggestion Procedures for the Service Received
- Guidance Channels and Information about the Services
- Unit Responsible for the List and the Date of Approval/Update
- Corporate list of service letters
Access to the services is universal, meaning it is open to the general public and no specific conditions are required.