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1. Identification and contact

  • Identification data of the institution, company or local authority
  • Modifications to the identification data
  • Type and nature of the institution or company (only for the questionnaire sent to institutions and companies)
  • Contact details of the person who replies to the questionnaire
  • Provision of home care services (only for the questionnaire sent to institutions and companies)
  • Municipalities which form part of the local authority (only for the questionnaire sent to local authorities)

2. Activity

  • Companies
    • Data on the companies
    • Services
    • Amount of the contracting
  • Self-employed professionals
    • Data on the professionals
    • Services
    • Amount of the contracting

3. Users and hours

  • Users and hours of the home help service, by sex and age
  • Users of the remote alarm and assistance service, by sex and age
  • Users and hours of the home help service with financing, economic provision or public aid
  • Users, by sex and number of services or products, of the complementary home help services

4. Personnel

  • Number of people who have worked in home care services, by professional profiles and employment situation
  • Number of women who have worked in home care services, by professional profiles
  • Number of annual hours worked by the personnel of home care services, by professional profiles and employment situation
  • Number of annual hours worked by women in the home care services, by professional profiles

5. Current expenditure

  • Purchases
  • Purchases of home care tasks from other companies
  • Expenditure on personnel
  • Expenditure on travel and upkeep of the personnel

In the questionnaire sent to institutions and companies, the following information is also requested:

  • External services
  • Taxes and levies
  • Other management expenditure
  • Financial expenditure
  • Exceptional expenditure and losses
  • Depreciation

6. Current income

In the questionnaire sent to institutions and companies, the following information is also requested:

  • Income from the provision of public services
  • Income from the provision of private services
    • From sales of private services to users
    • From sales of services to third parties
    • From sales of goods
    • Other income
  • Income from subsidies, donations, legacies and other contributions
  • Other management income
  • Financial income
  • Extraordinary income
  • Other income

The following information is requested for local authorities whose income from home care services is not available (from the unified Register on the data of local authorities), depending on the sources of financing:

  • Current income from the home help service (social)
  • Current income from the home help service (dependency)
  • Current income from the support and care technology service

7. Capital operations

This section only applies to entities and companies.

  • Investment expenditure
    • Tangible fixed assets
    • Intangible fixed assets
  • Capital subsidies