5. Applicable Economic Regime
Summary
- Organisation and managing of services
- Identification of the persons responsible for managing
- Services offered, quality commitments and evaluation tools
- User's rights and duties
- Applicable economic regime
- Conditions for access to the services
- Procedures for submitting claims, complaints or suggestions regarding the service received
- Guidance and information channels regarding the services
- Unit responsible for the Service Charter and date of approval/update
- Corporate list of service charters
The services offered by IDESCAT are free of charge, except for the service for creating made-to-measure results (specific results) and for the issuance of certificates, which require the payment of fees.
These fees are fixed by the budgetary laws and relevant regulations.
You can pay for the requested service using Caixabank cash machines or via the internet (section Taxes, Bills and Registrations or the Open Service Caixabanknow).
Before making the payment, you will receive a payment letter from Idescat with the information necessary to make it.
